Managing shipping is one of the most important challenges for anyone selling online. Coordinating different couriers, tracking parcels and returns, communicating with customers: every stage requires time and precision.
With Open2b Commerce Ready you can integrate ShippyPro, the platform that automates and simplifies e-commerce shipping management, offering greater efficiency and a better post-purchase experience.

What is ShippyPro and who is it for

ShippyPro is a complete platform for managing shipments, tracking, and returns.
Adopted by thousands of companies in fashion, sport, cosmetics, electronics, pharma, and food, it lets you manage more than 180 international couriers from a single panel.

It is ideal for e-commerce businesses with high order volumes or operations across multiple markets, but it can also be used in self-service mode by smaller companies.
ShippyPro integrates easily with ERP, WMS, and major e-commerce platforms such as SAP, NetSuite, Salesforce Commerce Cloud, Microsoft Dynamics, Shopify, Open2b Commerce Ready.

The benefits of integrating with Open2b Commerce Ready

With Open2b and ShippyPro, logistics becomes an integral part of your e-commerce: everything happens in a synchronized way, from checkout to delivery and returns.
Here are the main advantages of this integration.

1. Centralized shipments with the Shipping Platform

ShippyPro’s Shipping Platform lets you manage all couriers from a single hub integrated into Open2b.
You can automatically generate labels, apply customized shipping rules, and activate new carriers without complex development.

Benefits:

• Up to 90% reduction in setup time for new couriers

• -30% IT effort in maintaining integrations

• Up to €80,000 saved per year

2. Real-time tracking and customer notifications

With the integrated Tracking System, you can provide real-time updates to your customers via email, SMS, or WhatsApp.
This reduces support requests and improves transparency during delivery.

Benefits:

• -50% “where is my package” requests

• Smoother post-purchase experience

• Higher satisfaction and loyalty rates

3. Digital returns management

ShippyPro’s branded Returns Center allows customers to initiate a return independently, without contacting support.
A paperless, fast, and controlled process that reduces costs and handling time.

4. Analysis and control of shipping costs

The Optimizer and Invoice Analysis modules provide a complete view of courier costs and performance.
You can compare rates, monitor SLAs, and identify incorrect charges, optimizing logistics spend.

Benefits:

• 5–15% savings on transport budget

• 2–6% recovery from overcharges

• Better visibility on global costs and performance

Integrating ShippyPro on Open2b Commerce Ready means turning logistics into a competitive advantage.
The entire process, from shipping to returns, becomes faster, more accurate, and more transparent, with tangible benefits for both the merchant and the end customer.

Find out how to integrate ShippyPro in your Open2b e-commerce

Want to optimize shipping management and deliver a post-purchase experience that meets your customers’ expectations?
With Open2b Commerce Ready and ShippyPro, you have everything you need to automate, save, and grow.

Contact us to find out how to integrate ShippyPro into your Open2b e-commerce.

The Open2b Commerce Ready e-commerce platform

Open2b Commerce Ready is the most reliable and high-performance e-commerce platform, developed 100% in Italy and with direct contact with the developers, able to perfectly match the needs of B2B and B2C customers.

If you are not yet our customers, we invite you to try it and to identify with our support how to use it or customize it best.
Tell us about your e-commerce project and you will receive proposals aligned with your needs.

Tel: +39 0587-696200
email: commerciale@open2b.com